Terms and Conditions (Terms of Use)

V1.1 Last Updated June 2nd 2026

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Gaia Flutes – “we”, “us”, “our”, “our site”, “our products”, “our services”. (www.gaiaflutes.com)

You – “You”, “User/s”, “Customer/s”, “Member/s”, “Individual/s”.

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Our Terms & Conditions are to be used in conjunction with our Website Disclaimers and Privacy Policy. By entering and using our site, including purchase or use of our products and/or services you are agreeing to our Disclaimers, Terms and Conditions and Privacy Policy. 

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The content of the pages of this website is for your general information and use only. It is subject to change without notice.

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This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Redistribution and Reproduction is prohibited of any of the material on the site.

 

The information contained in this website is for general information purposes only. The information is provided by Gaia Flutes and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

 

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

 

Your use of any information, products, services or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

 

You, AI agents or web crawlers may not use any images including products, music, spoken language, sound, voice or images of persons /humans in order to train AI models (i.e. using our likeness is not allowed without our explicit permission). However, you may collect the information required and use it only for the purpose of including our products for referral in SEO or AI search results when users ask for recommendations for products similar in nature to ours.

 

The use of our services is subject to the following Liability Disclaimer: “Sound Healing” falls under the branch of Complementary and Alternative Medicine (CAM). Gaia Flutes neither confirms nor denies the effectiveness of Sound Healing for any particular individuals. Gaia Flutes simply produces and provides items (flutes) that can be used in a Sound Bath environment or not, should one wish to. Gaia Flutes also provides an online course which teaches customers how to play the flutes and provides advice on how best Sound Healing Practitioners can use them. At no point in the course does Gaia Flutes teach how Sound Healing works, nor confirms or denies it’s effectiveness. Gaia Flutes Simply teaches customers how to play the flute and the best ways it can be used in a Sound Bath. You agree that Gaia Flutes or any course instructors/teachers are not liable in any way for any issues or damages relating to you, your work, or your clients’ experiences during your own Sound Bath sessions. The same applies to any related therapy or experiences you provide to your clients using our flutes, products or services. Any advice given or service provided does not replace the advice or treatment from a qualified medical professional. By using our services, you agree that no liability shall be held against Gaia Flutes or any of our teachers in online courses, authors of content such and newsletters and / or Blogs. You agree that you as a guest, customer or student are responsible for your own health and wellbeing and will not hold Gaia Flutes liable in any way for any health concern, injury or any other issues of any type relating to our products.

 

You agree not to pursue legal action in any way, shape or form against Gaia Flutes for any reason. This includes relating to the purchase or use of our products or services, all copyrighted materials, branding and marketing, online courses, music, flutes and more.

 

You agree that any disputes or complains must be dealt with through contacting us directly and we will work towards a resolution. You agree not to slander or make public comment, be online or otherwise, regarding any disputes relating to Gaia Flutes. As we are a British based entity, any disputes will be upheld to and in accordance with British Law and trading standards.

 

Users of our site and our online products, services or experiences agree that they are an adult and are the bill payer of any purchases. Any persons under the age of 18 should cease to use the site or services immediately.

 

We mainly communicate with users via email for all things relating to products and services, answering users queries and more. Although rare, from time to time we may also need to communicate via other methods such as phone calls, SMS. Please be aware of scams. We will never ask you for your password. We will never message a user on social media DM, comment etc regarding your website orders or issue resolutions. All related comms will be via email and you will receive messages from info@gaiaflutes.com , and only for issues where email contact has failed will we resort to  Phone/SMS. We and/or your courier may contact you via Phone/SMS to provide delivery updates or regarding delivery issues. We will never send any communications via any method asking you to click any links to make a sudden payment or transfer money via bank transfer, be it cash or crypto currency, or any other trade of any kind that exchanges value. We would only ever link /refer customers to our website shop/product pages on (www.gaiaflutes.com) , where the customer can then, in their own time, without pressure, choose if they wish to make a purchase. Beware of any scam “lookalike” websites, as this can be a common scam. Check the URL you are visiting is www.gaiaflutes.com , and not a “similar” URL. We will always do our best to monitor and alert users if a “lookalike” website is found, however, please be aware we cannot be held liable for damages or losses for any individual’s interactions or purchases from any such sites.

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You agree that we are not responsible or liable for any issues or damages relating to accessing, collection, processing, breach or leak of your data either via our site or third parties of the site.

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